OUR METHODOLOGY

How We Rate Casinos

Every casino on CasinoGuid is scored against the same published criteria: tested hands-on, updated as terms change, and never influenced by commercial deals.

RATING CRITERIA

Six factors, one score out of 10

Licensing & Safety

25%

Valid EU/UK licences, SSL encryption, data protection and fair-play certification.

Bonus Fairness & Terms

20%

Wagering requirements, max-bet rules, game weighting, expiry windows and overall transparency.

Withdrawal Speed & Limits

20%

Real payout times, processing methods, withdrawal caps and pending periods.

Game Selection & Providers

15%

Range of slots, live tables and providers, plus RTP transparency.

Customer Support

10%

Live chat availability, response times, languages and quality of help.

Responsible Gambling Tools

10%

Deposit limits, self-exclusion, reality checks and links to support services.

HOW WE TEST

We don’t score from the outside

Before any review is published, our team funds a real account, completes the KYC process, claims and wagers the bonuses, and requests a withdrawal — timing the payout before we publish a verdict.

How scores are calculated

Each factor is scored independently, then combined using the weights above into a final rating out of 10. A casino cannot earn a high overall score if it fails on safety or responsible gambling — no matter how generous its bonuses.

Editorial independence

CasinoGuid is reader-funded through affiliate partnerships: we may earn a commission when you sign up via our links, at no extra cost to you. Commercial relationships never influence our scores or rankings — this methodology applies to every casino equally.

Responsible gambling

Gambling should be entertainment, never a way to make money. You must be 18+ (or the legal age in your country) to play. If gambling stops being fun, free support is available through BeGambleAware, GamCare and GAMSTOP.